FAQs
Frequently Asked Questions
Welcome to LEVO’s FAQ page — here you’ll find answers about our creative services, retainer programs, and the equipment that helps us bring your vision to life.
Retainer Programs
Q: What is a LEVO retainer program?
A LEVO retainer is a monthly partnership designed for brands or individuals who need consistent creative support — whether that’s photography, videography, or social media content. Retainers ensure you always have priority access to our schedule, consistent delivery, and cost savings over one-off bookings.
Q: What are the benefits of being on a retainer?
Guaranteed booking times that fit your calendar
Discounted monthly rates compared to individual sessions
Priority scheduling and turnaround times
Consistent branding across all content
Access to exclusive add-ons and behind-the-scenes content
Q: How do I sign up for a retainer?
You can inquire through our Contact Page, or send us a message through your client portal. Once approved, you’ll receive a detailed PDF outlining our packages, offerings, and payment schedule.
Photography & Videography Services
Q: What types of photography do you offer?
We specialize in commercial, lifestyle, real estate, and personal brand photography — always with a focus on detail, storytelling, and luxury presentation.
Q: What kind of video work does LEVO produce?
From cinematic brand films to social media reels, LEVO handles full-scale video production — including scripting, shooting, editing, and delivery — tailored to your brand’s tone and goals.
Q: Do you travel for shoots?
Yes! LEVO offers on-location services both locally and nationwide. Travel fees may apply depending on distance and project scope.
Q: How far in advance should I book?
We recommend booking at least 2–4 weeks in advance to secure your desired date — especially during high-demand seasons.
Equipment & Production
Q: What gear does LEVO use?
We use professional-grade equipment to ensure top-quality results, including:
Canon and Sony mirrorless camera systems
DJI drones for aerial cinematography
Professional lighting and gimbal stabilization tools
Premium audio capture setups for interviews and commercial shoots
Q: Do you edit in-house or outsource?
All editing, color grading, and post-production are done in-house to maintain LEVO’s consistent visual identity and quality standards.
Q: Can I request specific styles or edits?
Absolutely. We’ll collaborate with you during pre-production to lock in your visual direction, ensuring every deliverable matches your creative vision.
General Questions
Q: How do I get started with LEVO?
Simply fill out the form on our Contact Page, or reach out via email. We’ll schedule a briediscoverylcalll to discuss your goals, timeline, and creative needs.
Q: What payment methods do you accept?
We accept all major cards and secure online payments through our website. Retainer clients are billed monthly according to their plan.
Q: How soon will I receive my final content?
Turnaround times vary by project size, but most deliverables are completed within 7–14 business days. Retainer clients receive expedited delivery.
If you have a question that’s not listed here, reach out directly — we’re always happy to help you elevate your vision.
LEVO — Faith. Vision. Elevation.